Last Updated: 2025/2/22

Thank you for choosing OCPT SERVER! This Shipping Policy outlines our shipping practices, including processing times, shipping methods, and additional details to ensure you have a smooth experience with your order.

1. Order Processing

1.1 Processing Time

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or holidays, processing times may be extended.

1.2 Order Confirmation

Once your order is placed, you will receive an email confirmation with details about your order. Please review this information carefully.

2. Shipping Methods

2.1 Available Shipping Options

We offer various shipping options, including:

  • Standard Shipping
  • Expedited Shipping
  • Overnight Shipping (where available)

Shipping methods and costs will be displayed at checkout based on your location and order details.

2.2 Shipping Costs

Shipping costs are calculated at checkout based on the selected shipping method, the weight of the items, and delivery location. You will see the shipping charges before completing your purchase.

3. Delivery Times

3.1 Estimated Delivery Times

  • Standard Shipping: Typically 5-7 business days
  • Expedited Shipping: Typically 2-3 business days
  • Overnight Shipping: Typically 1 business day

Please note that delivery times may vary based on your location, carrier delays, or other unforeseen circumstances.

4. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your shipment.

5. International Shipping

5.1 Availability

We currently offer international shipping to select countries. Please check our website for the list of available destinations.

5.2 Customs and Duties

International orders may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the shipping costs. Please check with your local customs office for more information.

6. Issues with Delivery

If your order does not arrive within the estimated delivery time or if you experience any issues with your shipment, please contact us at:

Email: oli@wanjutong.com

We will work with you and the shipping carrier to resolve the issue as quickly as possible.

7. Returns and Exchanges

For information on our return and exchange policy, please refer to our Return Policy section on our website.

8. Changes to This Shipping Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.